SERVICE

Manufacturing

+Do you offer private labeling-logo?

Yes! We are one of the top leading manufacturer of apparel and we provide all kinds of OEM and ODM services as per the requirements of our buyers. Tags, Logo, labels or any other kind of embellishments can be developed as per your designs and attached to the products manufactured for you.

+What Information do you require to get started?

We need the following information from you and then we can start with the sampling process or as required:

— Design files with the complete spec chart,

— Details like fabric construction, GSM, knitting or weaving style of the base fabric to be used for your designs,

— Your expected order quantiTies per size per colour.

+ What is the MOQ?

For the Spot Stocks, generally MOQ is 10pcs.

For the New Products, As we are the leading apparel manufacturers and every order is different to the other thus our minimum order quantities are not fixed. However, once you share your idea, design and spec charts we can then define an MOQ for that particular order depending on it’s design complexity, base fabric and any other accessory requirements.

+ Do you accept the low quantity orders?
Yes we do. We value the requirements of all our clients in the same way however, we do require the lowest minimums for feasibility purposes that only can shared once we get an idea of your design. However, the orders would be less cost effective than the large orders.

+How much time does it take for sample development?
For the Spot Stocks, one pc can be free, but the freight is at your cost.
For the New Products, Depending on the design and the materials required for the sample development it can vary somewhere between 1-2 weeks.

Service:

＋Technical Service

Our engineers team can design as your requirements.

＋On-Line Service

Provide 24 hours service, reply your questions on time.

We can chat on line or send messages via WhatsApp, Messenger, Wechat, Facebook.

And send emails to our inbox.

+After Sales Service

We will follow the products experience and ask your advice then make the improvements.

Shipping and Logistics

+Can you delivery the products to us and how to delivery?

Yes, we can delivery the products to you with DHL, FEDEX, UPS, TNT, EMS, SF.

+How about the Delivery Time?

Spot Stocks, Generally it take 3-7 days to your address.

+How to package the products for the shipping?

For small order products, we use the carton box to package.

For big order products, we will use wooden box to package and put inside the Container.

+ How much will the shipping cost?

It depends on two things – destination and weight, thus we would require these two pieces of information to get you the best estimated quotes. We have good cooperation courier partner with the best service and price.

+How about the Payments?

Paypal, Western Union, T/T, L/C At Sight, Alibaba Global Trade Assurance Service,

1. Material Inspection and Quality Control